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      Concentra

      Engaged employer

      Concentra reviews

      It wasn't always so bad - Center Operations Director Concentra Employee Review

      1.0
      8 May 2023
      Center operations director
      Recommend
      CEO approval
      Business outlook

      Pros

      colleagues and providers are hard workers.

      Cons

      The hours are long ( much longer than you think they will be) and upper management is not appreciative of t he work that is put in. The focus is on the patient satisfaction score but they don't really care abut the patient's happiness. Upper management is concerned about turnaround times but will not add more people to combat it. They expect you to work harder not smarter.

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      5.0
      26 May 2026
      Pta assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits. PTO coverage is great.

      Cons

      None that I can think of.

      3.0
      1 July 2026
      Patient service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

      Cons

      No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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