Pros
The kids are amazing to work with and were the main reason I stayed as long as I did. Some of the co-workers were absolutely sweet and supportive and you really do learn a lot here. If you want an entry-level position to learn a bit about ABA, this is the place to do it. It's also great for those majoring in psychology, child development, or anything similar. They had pretty good benefits and allowed you to choose your own schedule.
Cons
When I first joined the company, all the managers and DAs talked about how open they are to communication and how they will listen to you and try their best to work with you. All of that did not hold up for long. First things first, this was probably the most disorganized place I've ever worked at. Everything is a paper-system, and not very well organized. Papers pile up, daily data sheets get misplaced, ABC data sheets aren't always filled to completion, binders are falling apart, etc. I understand things can get difficult at times and that's okay, but what was frustrating was management's inability to listen to the employees when they suggest ways to improve the system. If you are someone who listens to authority without question and not really someone who tries to makes the company better, then this is the place for you. But for the handful of us who worked here that had a personality to question authority when things didn't make sense or ask questions where things didn't quite add up, it was difficult to work here. Therefore, many people left due to frustration in a matter of months. Management often failed to practice what they preach; they would do things they tell us not to do. They often gave vague instructions and sometimes failed to give us proper information at all (then called us out when things weren't completed the way they wanted). When we ask for clarification, sometimes we are answered with a frustrated tone of voice that discourages us from ever asking again. Sometimes instructions and/or updates are given to the employees last minute, and we always get our schedule for the day at the beginning of the day. Sometimes we only get our schedule for the first half of the day, then for the second half we have to run to our managers for our second half of the day schedule. If you make different mistakes here and there, management will not care that each of those mistakes are different and will count it all as if it is the same mistake, therefore, giving little opportunity to correct yourself. Employees often complain about management but does little to help the situation, instead, they often talk about leaving and finding other work opportunities; making the work environment tense. The work environment is also not mentally stimulating at all. Co-workers and managers don't talk about anything beyond their lives as if everyone working here is living in a bubble. Once in a while a co-worker of mine or even me myself will bring up a world issue, new study/invention, or an interesting controversial topic to talk about and everyone shuts down. Simply-put; this is not a work environment for complex-minded people who prefer spending their time with a friend discussing ambitious goals, world matters, or philosophy over talking about their morning starbucks drink, the restaurant next door, or what place to party on Friday.
