The worst career move you'll ever make - Business Process Engineer Confidence Employee Review

New hires are lured in with promises of growing responsibility and meaningful impact at an innovative technology company only to discover that there is virtually no innovation and that promotions are based on loyalty and promoting leadership talking points. They hire industrial engineers to project sophistication, but you will lose all your skills doing work in ways that defy all logic and everything you learned in college just because the CEO wants it that way. As for the work, you will observe client business processes, spend hours (often evenings and weekends) reviewing video and writing SOPs in a primitive application to turn it around quickly enough for leadership to present it to clients and claim it was created with AI. The software is so shockingly bad that it's not even used internally. The company has been around for almost 7 years and still hasn't been able to secure a Series A investment. While leadership insists they are looking for the right partner, anyone with a bit of sense knows that no rational actor would invest here. Leadership frames this as “waiting for the right partner,” but the constant shifts in direction due to the CEO's impulses and repeated failed initiatives suggest deeper structural issues. Strategies are introduced with urgency only to quietly disappear, replaced by the next idea. Management practices are equally concerning — including pitting employees against each other to compete for a year-end bonus just to eliminate the bonus entirely when it's time to pay up, then gaslight everyone like they're ungrateful brats for being angry. The CEO is surrounded by incompetent yes-men who enable rather than challenge him, which appears to have fueled his delusions of grandeur and significant organizational dysfunction. For context on leadership's track record, look up reviews for GoPago, his previous company that ended with a garage sale exit. Based on the shocking things I've witnessed here, I don't expect this company to be around much longer.