Good Environment Gone Bad - Customer Service Representative (CSR) ConnectYourCare Employee Review

Great learning experience, work from home

Nothing bad to say great job

ConnectYourCare is easily one of the top employers to work for in the CDH industry. Not only do they say they care for their employees, but they prove it time and time again. One of the most recent examples is during Hurricane Irma. CYC offered to bus any/all call center employees and their families out of the path of Irma for safety. In addition to providing safe transportation out of the state of FL they also paid for all employee meals, and lodging in hotels for employees and their families. Upon returning home after the hurricane had passed, CYC also provided all employees with a $100 gift card to Publix (a grocery store) so that we could replenish our refrigerators with food/drinks since the power went out for most of us while we were gone spoiling any food left in there. This is just one of the MANY examples of CYC going above and beyond for their employees. The call center has also recently been going through some organizational changes. We have had a new Director come on board, and the change she has brought to the call center has been substantial to the success/successes we have seen in the past 4-5 months. Lastly, the opportunity for growth within this company and the call center department is ever-increasing. We have doubled in size within the last year, and will continue to do so in the years to come. If you are a potential future employee and want a great family atmosphere with a wonderful company culture CYC is the place for you!

At this point in time, there is nothing negative about working for CYC!