Tedious and boring work environment - Customer Service Representative Contact Energy Employee Review

3.0
22 Sept 2022
Recommend
CEO approval
Business outlook

Pros

There is nothing that I can think of.

Cons

Decision making and communication could improve, not having the right people in the room when decisions that make impacts down the line is critical. - The so called employee discount is not a discount, as they call the staff power plan 'published' rate. Even though they state 35% off power, in reality its likely 5-10%

Explore other reviews about Contact Energy

1.0
20 Aug 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free fruit, health insurance, EAP, power discount

Cons

arrogant and entitled management, lack of internal communication, no support, disjointed

2
3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Great development opportunities (if management likes you) Good culture (if you're in the right groups) Genuinely good support for personal wellbeing (mental and physical) Ok benefits Good variety of work (if you're in the right position)

Cons

Lots of cliques which can make it hard to progress if you're not part of those groups Pay is... lacking compared to other employers Lots of double standards (e.g., removing bonuses for all staff apart from upper management, annual wage increases below interest rates (while the CEO doubled his wages through a massive bonus))

1
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