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Contractor Connection

Engaged employer

Wants Experienced People but won’t pay - Estimate Reviewer II Contractor Connection Employee Review

2.0
16 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Work from home, global company, and partnered with many insurance companies.

Cons

Very low pay. Wants experienced people but won’t pay for that experience. That’s why you have so many employees reviewing estimates and making decisions and making the preferred contractors upset. They’re more worried about upsetting the insurance company rather than the preferred vendor who gives them 5% of every job sold. They are constantly trying to prove their value but they have none and make the process worse for the contractor and the customer. Often the insurance adjusters have no idea why contractor connection makes the decisions they make and often approve what the reviewer and reviewer managers deny. They throw the term “industry standard” around a lot but when you speak to them they have no idea how the construction process actually works.

Explore other reviews about Contractor Connection

2.0
9 July 2025
Recommend
CEO approval
Business outlook

Pros

Teams and individuals within the department are second to none. Supervisors, as a whole have experience and care about their team and success. The job as listed is great for an individual with restoration experience.

Cons

Work load is never what is promised. Constant change in procedure. Decisions are made without any real thought to the impact on employees. Metrics mentioned during hiring are never a factor unless it's to criticize. Top quality reviewers are given complex clients with higher volume without additional pay. Exremely high turn over. Low pay/raises compared to competitors. Former executive staff member blatantly stated "If you don't like the pay, go somewhere else". RESTORE values are constantly mentioned to all staff along with Crawford Cares. It's true that they care. They care about the Carriers, employees, not so much. If you are a "go getter" don't expect results from this company. Volunteer efforts aren't acknowledged nor is extra work. If you show capability above expectations it will be expected going forward with no appreciation.

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