Customer service - Anonymous employee Convergent Employee Review

4.0
28 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good environment to work with

Cons

environment-friendly with alot of help

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Convergent Response
6y
Thank you for your review! We appreciate your feedback and love hearing from our current employees! I agree we have a great environment! We are always looking for ways to improve our employee experience, if there is anything additional you would like to share, please feel free to reach out to us at culture@convergentusa.com. Thank you! Amanda, Director of Engagement and Culture

Explore other reviews about Convergent

5.0
8 May 2025
Recommend
CEO approval
Business outlook

Pros

Longevity, support, paid well, camaraderie

Cons

Company was bought out and new ownership has no interest in the talents and experience of Convergent team.

3.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

Typical call center environment. Good starter job

Cons

Micromanaged and hired a lot of young, immature people. Very high attrition.

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