Numbers matter - Customer Service Representative Cool Today Employee Review

2.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Pay could be competitive if you negotiated

Cons

Company looked out for themselves foremost, even if you were top performing employee

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Cool Today Response
4mo
Thank you for sharing your feedback and for the time you spent with our team. We appreciate your perspective and are glad to hear that compensation opportunities were available for those who advocated for themselves. We’re sorry to hear that you felt the company did not always put employees first, even when performance was strong. That is not the experience we aim to create, and feedback like yours is important as we continue to evaluate how we support and recognize our team members. We are always working to improve communication, leadership, and overall employee experience. We appreciate your honesty and wish you the best in your future endeavors.

Explore other reviews about Cool Today

5.0
9 June 2025
Recommend
CEO approval
Business outlook

Pros

flexible with time off hands on training great office environment great collaboration with other managers

Cons

none to give at this time

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Cool Today Response
1y
Thank you for the kind words! We're so glad to hear you're enjoying the flexibility, hands-on training, and collaborative environment. It's always encouraging to know that our efforts to build a supportive and team-oriented workplace are making a difference. We appreciate you taking the time to share your experience—and we're grateful to have you on the team!
4.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been here several years. Understanding about health issues

Cons

Micromanagers managers needs to give employees space

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