CSR - Customer Service Representative Copart Employee Review

4.0
4 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Good benefits and diverse working conditions, and job security.

Cons

The needs to be a time period of training and not learn as you go. The amount of information needed is staggering and few seem to know the majority of their job details.

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Copart Response
11y
Thanks for your input--I would be interested in learning more about what areas of training you feel were overlooked in order to improve our processes--please drop me a note at Rory.Seidens@copart.com. Thanks.

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5.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

I love the job. Defenitelly the best job I ever had

Cons

Maybe better communication between agents and managers

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3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home. Things are constantly changing. Positions open up but manager has to approve you and put your name out there.

Cons

My manager was very unhelpful when my position as a team lead was eliminated. I've been here 5 years plus before COVID and I'm back to square one. I feel there should have been a back up plan for us. They want you now to do the work that a lead does but for absolutely no more money.

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