Supportive coworkers overshadowed by intense micromanagement - Barista Maestro Costa Coffee Employee Review

1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Free coffee Lovely co workers

Cons

Constant pressure and micromanagement from area managers Constant pressure to upsell Expected to go above the job requirements (dealing with mice, cleaning outdoor windows, etc) Constantly having to use your phone for area managers to micro manage you (taking pictures of shop when opening)

Explore other reviews about Costa Coffee

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Good local managers, nice and very experienced colleagues, understanding and support when it's possible

Cons

Some remote managers are strange, and (as it often happens in corporate world) sometimes playing more their manager games, than actually working and fulfulling their job role expectations

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

good pay and work life balance can be good.

Cons

understaffed and also reliance on uni students was a negative.

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