31 Mar 2021
Costello Medical Response
5yThank you for your review, though naturally we are disappointed to read about your less than positive experience at the company. Particularly saddening are your comments about individuals struggling to fit in. We have a strong company culture and ethos which is supportive, friendly, and hardworking, and we strive to ensure that it is inclusive of all staff who chose to work for us. Our Equality and Inclusion Taskforce, made up of colleagues from all areas and levels of our company, is evidence of our commitment to this. In terms of our reputation as a good place to work, every year we run an internal, anonymous company survey the sole purpose of which is to help us understand how we can continue to improve as a workplace and the results we see here are aligned with the Best Companies award.
Your review is recent; however, you are not aware of the changes that we have made to rewards during the past 12 months, the most recent coming into effect at the start of April this year. The starting salary for Analysts/Medical Writers, Health Economists and Statisticians is now £33,000, increasing to £34,000 after the 6-month probation period, which we know to be competitive for our field. All current employees in these roles have had their salaries uplifted to reflect their experience level. The Senior Analyst and Consultant salaries have also been increased to offer a higher level of reward, reflective of the company’s continued success and the contributions that our colleagues have made to this. We feel it is important to point out that your assumptions around bonuses are incorrect.