A work environment that facilitates growth - Product Manager Coursedog Employee Review

5.0
29 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- Fantastic company culture. During my time at Coursedog, everyone I interacted with was supportive, personable, and professional. The team is filled with highly intelligent, ambitious employees that I learned a lot from. - Abundant opportunities for growth. Although I started at Coursedog as an intern with a largely undefined role, I was treated with respect and given opportunities to build my professional skills and advance in the company. By the time I left 16 months later, I was a full-time product manager, had led numerous implementations with clients, made meaningful changes to Coursedog's product and roadmap, and assisted on sales calls with high-profile customers. During my time at Coursedog I was continuously learning and building valuable professional skills that will serve me for the rest of my career. - Flexibility. I spent most of my time at Coursedog working remotely with a flexible schedule. As someone who needs to get outside every day to maintain peace of mind, I was beyond grateful to be able to adapt my working hours to a schedule that balanced my personal health and wellbeing with my productivity.

Cons

At times I felt overwhelmed by the amount of work on my plate, but that is to be expected at a startup. I started when Coursedog only had ~20 employees so there was a lot of work to do to build out company processes, but they have made massive strides in that area so I'm confident it won't be nearly as big of an issue for those joining the company now.

Explore other reviews about Coursedog

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership team, very friendly coworkers/environment, good product, good pay/benefits

Cons

None that I can think of

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Coursedog Response
2w
Thank you for leaving a review! So glad to hear the positive feedback.
1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Working with brilliant partners within Higher Education.

Cons

Coursedog is attempting to solve a genuinely difficult problem in higher education, and the software itself is powerful. The challenge is that realizing the platform's value requires significant institutional change management, cross-functional coordination, and long-term stakeholder buy-in. Many higher education institutions struggle with these prerequisites, which creates a difficult operating environment for both customers and employees. Given the complexity of implementation, I expected to see highly coordinated internal teams, clear ownership structures, interoperable systems, and consistent project management practices. Instead, I frequently observed critical operational processes being managed through Slack threads, unclear accountability across departments, competing priorities between teams, and recurring system-level issues being treated as individual performance problems. The company has talented people who care deeply about higher education, but the organization struggles with operational alignment. Communication between departments often feels fragmented, roles and responsibilities can be unclear, and employees are regularly asked to absorb the consequences of organizational inefficiencies. Work-life balance was also a significant concern. Extended workweeks were common, particularly when managing customer escalations, implementation challenges, or cross-functional coordination gaps. The pace may appeal to some employees, but prospective hires should understand that sustained 60-80+ hour weeks were expected.

1
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Coursedog Response
2w
Thank you for taking the time to leave this feedback and for writing it with such specificity. The issues you've named (unclear ownership, cross-functional coordination gaps, operational processes living in Slack threads, workload expectations) are real, and we don't want to overlook them with a generic response. We've heard this feedback from others, and it's led to recent, concrete action. We recently stood up a centralized operations team specifically focused on the systemic gaps you're describing such as clearer ownership structures and more consistent processes across Sales, Implementation, Customer Success, and Support, and better visibility into customer health across teams. We're early in that work, and we won't pretend it's solved. But we're committed to building the operational infrastructure that matches the ambition of what we're trying to do in higher ed. If you're open to sharing more, we'd genuinely welcome the conversation. You can reach us at people@coursedog.com. Thank you again!
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