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      Coutts & Co

      Part of NatWest Group

      Engaged employer

      Coutts & Co reviews

      Brilliant step into the bank - outdated culture - Customer Service Officer - Telephony Coutts 24 Coutts & Co Employee Review

      4.0
      4 Apr 2026
      Customer service officer - telephony coutts 24
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay No qualifications required Great training provided by fun trainers 5 min commute from London Beautiful office Social

      Cons

      Management are predominantly women - can be clicky and very likeminded Not supportive of job sharing after Mat leave Associates had a blame culture and are very competitive

      Explore other reviews about Coutts & Co

      5.0
      3 May 2022
      Network engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work, ppl are nice

      Cons

      No cons to working here

      1.0
      2 July 2026
      Wealth manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lead flow Some great colleagues Investment Performancehas

      Cons

      lacklustre leadership at all levels. mainly achieved through incompetence or unwillingness to work hard with clients. client is the last thing anyone thinks about when coming up with an idea to impress their boss ceo change every few years, bring in consultants, talent leaves, new buzz words and then off we go again

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      Coutts & Co reviewsCoutts & Co Customer Service Officer - Telephony Coutts 24 reviewsCoutts & Co review