Strong team undermined by poor leadership and low morale - Anonymous employee Coveo Solutions Employee Review

Great product and Sales Leadership

Lots of competitors trying to recruit top talent

Coveo has a great product and a good group of people with whom you interact on a daily basis. Good commission rates and quota seems to be achievable as a yearly quota, even though you are measured quarterly.

Less than a week and a half in, I was asked by management how my pipeline build was going. It went downhill from there. There are many unrealistic goals for pipeline building and expectations of the number of qualified deals you have to pipe each month. Quota starts on day one and is completely misaligned with the average sales cycle, putting you in a hole almost immediately from a quarterly quota attainment standpoint. You as the Account Executive are the only one responsible for pipeline build, no other teams are accountable, which was not communicated in the hiring process. Meetings are focused exclusively on what you're doing to drive business, with little to no interest in where you may be facing challenges or how the organization can help you in those deals. There’s no feedback loop or collaboration between Sales and Management, making it difficult to raise concerns, share ideas, or get the help needed to succeed. Additionally, there are no team meetings to collaborate on what’s working or not—leaving reps isolated and unsupported. In my experience to date, it can be a very demotivating place to work.