Brand New Office at New Location - Finance Manager Craftech Computer Solutions Employee Review

The people who work here are all incredibly nice and compassionate. They are willing to help you as you need, and don't just immediately throw you out to the wolves like some other MSPs do when they see you have experience. The new office is lovely.

They have a bad habit of issues being fixed and only one or two people knowing exactly what went into it. Communication could be a bit better, in general, when it comes to technical information sharing. This is actively being worked on though, and I've seen improvement while I've been here.

Some of the staff are good people

Terrible communication, from the top down, that would frequently be blamed on others and, yet, would be completely acceptable from a few staff members. Requests for meetings were sometimes completely ignored by owner and certain staff members that can do as they please. Very micro managed environment. Terrible PTO and benefits. Terrible parking situation at their Media location.