employer cover photo
employer logo
employer logo

Crane Payment Innovations

Part of Crane NXT

Engaged employer

A mixed bag - Field Service Technician II Crane Payment Innovations Employee Review

3.0
31 July 2024
Recommend
CEO approval
Business outlook

Pros

If you love to Drive, this is the company for you. Lots of travel to Rural/Remote locations with a Company Vehicle and reasonable reimbursement. Low management intervention in your day to day work. Some flexibility in scheduling. A solid mix between Solo and Team-Oriented work.

Cons

Top-Heavy management wise, with upper management out of touch with ground level staff. Product training is sparsely timed (or non-existent) outside of the US. Slow and baffling supply chain issues for High Frequency parts. Depending on your geographic location, overtime is both necessary for day to day survival and to maintain service level.

avatar
Crane Payment Innovations Response
1y
Thank you for sharing your experience, and we appreciate your feedback. We will share your comments with our leadership team for discussion, as we are always striving to improve ourselves as a business. Best wishes from our team.

Explore other reviews about Crane Payment Innovations

5.0
17 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

avatar
Crane Payment Innovations Response
6mo
We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product line up across several industries

Cons

Upper leadership out of touch. Continually cuts people to save money while sacrificing customer support in the process.

1
See reviews by: Helpful|Rating|Date|All