Fantastic place to work - Quality Control and Training Associate II Credible Employee Review

5.0
15 Jan 2026
Recommend
CEO approval
Business outlook

Pros

This company is full of young but motivated and highly intelligent talent. We strive on building transparent and impactful products for customers. Everyone is driven to continue improving the customer experience and revenue. Our new CEO is extremely motivated to help the company succeed and makes every employee feel valuable. There are frequent internal promotions. Managers typically prefer employee retention and internal promotions when appropriate. I worked my way up from the phones to the QC department after a couple of years. The HR team works hard to keep our benefits affordable and meaningful. My experience is that PTO is always approved and management does not micromanage unless performance issues come up. Fully remote job. I couldn't imagine being happier elsewhere.

Cons

Being on the phones is really demanding and there are frequent changes. But if you can stick it out and do a good job, there are opportunities for promotions to some other departments.

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Credible Response
5mo
Thank you for taking the time to share your experience at Credible. We truly appreciate your 3–4 years of dedication and are grateful for the impact you’ve made across multiple teams. It’s great to hear that you’ve felt supported through internal growth opportunities, from starting on the phones to advancing into the QC department. We’re proud of our focus on employee development, retention, and creating a flexible, remote-first environment where people can thrive. Thank you as well for your honest feedback regarding the Client Success team. We value insights like this and will continue working to better support and retain the talented individuals across all areas of the business. We’re glad to have you as part of the Credible team and appreciate everything you do. - Credible People Operations

Explore other reviews about Credible

5.0
14 Feb 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great opportunities for growth within company Fully remote Great learning and training opportunities in relevant areas

Cons

Less opportunity to meet/mingle with coworkers than previous years.

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Credible Response
1y
Thank you for sharing your experience! We're delighted to hear that you've benefited from our growth opportunities, remote work flexibility, and robust learning and training programs. Your feedback is invaluable, and we're actively exploring new ways to foster even more connections among our team. Thanks again for being a vital part of our journey! -Credible People Operations
4.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Really smart people and always new initiatives

Cons

Underperformers have tenure and are un-fireable

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Credible Response
2mo
Thank you for sharing your experience and for your 5 years of contribution to Credible. We truly appreciate the impact you’ve made over that time. We’re glad to hear you’ve enjoyed working alongside such a talented team and that the pace of new initiatives keeps things exciting. Building a culture of smart, driven people who are constantly innovating is something we’re very proud of. We also appreciate you taking the time to share candid feedback. We’re always working to ensure we’re setting clear expectations, supporting performance, and continuing to build a high-performing organization. Thanks again for being part of the Credible team. — Credible People Operations
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