* Management lacks diversity. Diversity initiatives initiated in 2021 were never followed-up on and after the recent layoffs the company has even fewer people of color than before.
* Frequent unexpected layoffs. In my two years at Credible there have been 3 layoffs of between 40-60 folks. The layoffs have been very unexpected -- I've been mid-conversation with folks on Slack when they've been unexpectedly let go that day. The layoffs have been largely in the engineering, operations and marketing departments.
* The layoffs seem to be largely driven by poor planning and decision making on the part of management. In the case of the mortgage operations layoffs, management and in particular the partnerships team failed to secure a significant lender partner and was overly ambitious in its design/engineering goals. As a result the business failed to generate significant leads or close loans. No managers were affected by the layoffs.
*The management team is a bit under qualified for their current roles.
Most of the current management have been with Credible since it was a 30-50 person company. A lot of these folks lack significant experience outside of Credible and there is little to no experience in banking, consulting or tech for that matter.
* The management team has no technical or engineering background.
* The pay is pretty poor as compared to comparable companies
