Poor Management, Zero in Career Satisfaction and Personal Development - Merchandiser Crocs Employee Review

2.0
20 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Good Brand Name in market for footwear/retail personnel Free pairs of shoes every quarter

Cons

- Hierarchical approach. Crocs is one organisation that continuously is repressing creativity of every employee. A negative organizational culture within Crocs, keeps sending this message. Most of the directors in each department are incompetent and don't acknowledge new ideas and will continue to manage business in an unorganised traditional way with no systems, that discourages employees from coming up with more ideas - Narrow-minded leadership and everything is micro managed with almost no structure and system, leading to repetition of work several times - Business decision keeps changing almost everyday that makes it difficult for every employee to put any plan on paper that leads to long work hours almost every day - High staff turnover. Older technology products and systems being used - Almost impossible to get granted educational trainings for personal and professional development in workplace (e.g. industry-knowledge workshops, leadership trainings, digitalisation-focused summits)

Explore other reviews about Crocs

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Easy retail job. Lots of paperwork

2.0
9 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong global brand recognition and the opportunity to work with talented colleagues across multiple functions and backgrounds. The environment can provide broad exposure, fast-paced experience, and significant responsibility. Despite wider organizational challenges, many peer-level teams remained collaborative and supportive.

Cons

In my experience, the culture felt highly top-down and heavily cost-constrained, with limited openness to employee initiative or new ideas. Workloads and expectations were often unrealistic, contributing to burnout and an unhealthy work-life balance, while teams frequently operated understaffed. Significant extra effort, including long hours and cross-functional collaboration, did not consistently translate into recognition, advancement, or long-term stability. Career progression often felt unpredictable, and opportunities sometimes appeared inconsistent or influenced by favoritism. Communication around organizational changes could be abrupt, creating uncertainty across teams. Employees were regularly expected to take on responsibilities outside their core expertise without sufficient support, which negatively impacted morale and overall job satisfaction. Compensation, benefits, and flexibility also felt less competitive compared to others in the footwear industry, while discussions around salary growth and professional development lacked transparency. Over time, the internal culture appeared to decline, creating a growing disconnect between the company’s external brand image and the employee experience.

2
See reviews by: Helpful|Rating|Date|All