Pros
Peers are passionate and good people trying to make good out of a bad situation. By peers, I mean entry level individuals, not any level of management.
Cons
I think the HR department should stand for "Horrific Ridiculousness". People who are so self absorbed in their own "performance" and career goals that they will step on anyone in the process of their jobs. How many surveys do you need that show the same result time and time again, yet there is nothing being done about the results. Management is horrible! HR is horrible! Perhaps we need to look at the "top" of the HR organization as a problem. Perhaps we need to admit that the management team overall is a problem. It has been and will continue to be until someone steps up to the plate and makes a decision to clean house and start again. The brand is so unique and can be such an amazing success if the "Chiefs" would get their egos and pride out of the way and let smart people run the company in the right way! Getting rid of the CEO is a step in the right direction but there are 8 more steps to rebuilding this company that have yet to be addressed. This is a community, not one person. Quit lying to yourselves and your employees about the culture. The culture is toxic and led by fear and people who are not willing to be a part of a team.