Company is going down the gutters - Employee Cuckoo Fibre Employee Review

1.0
1 Dec 2025
Recommend
CEO approval
Business outlook

Pros

None that I can think of

Cons

Made everyone who was any use redundant

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Cuckoo Fibre Response
6mo
We’re genuinely sorry to hear how negatively you’re feeling about your experience at Cuckoo. We know that the past period has been challenging, particularly where difficult business decisions have had an impact on colleagues. These decisions are never taken lightly, and we recognise the uncertainty and frustration they can create. That said, we don’t recognise the view that the business is “going down the gutters.” Cuckoo continues to focus on building a sustainable, customer-focused broadband business, and we remain committed to supporting and developing the people who are part of that journey. We value honest feedback, even when it’s hard to hear, and we encourage current or former employees who want to share more detail to do so through appropriate internal channels or by reaching out to internalcomms@cuckoo.co. Constructive insight helps us learn and improve. The Cuckoo Team

Explore other reviews about Cuckoo Fibre

3.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, initially plenty of independence

Cons

A lot of micro management towards the end

1.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Struggling to think of any other than it was pleasure to leave this companyf

Cons

Toxic middle managers who have no skills to manage themselves let alone other people. Promotion/ posts given on jobs for the boys. Who are People who know each other and have the same small mindset. Commission structure very poor and even force sales reps to ask customers to write 5 star reviews so reps can meet the "review targets" to get paid poor commission rates. Not able to think for yourself and organise your own day /times.. micromanaging is understatement... I can't think of anything good to write about this idiotic setup with morans for managers.. I have so many examples of things said and done by these morans however would be still typing next week to list the full issues and ridiculous things done and said

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Cuckoo Fibre Response
7mo
Thank you for sharing your feedback. We’re sorry to hear your experience didn’t reflect the culture we strive for at Cuckoo. We’re proud of our strong Trustpilot score, and it’s important to be clear that reviews are always the customer’s choice. We never require or pressure anyone to seek five-star reviews, and any decision a customer makes to leave feedback is entirely their own. Promotion and progression at Cuckoo follow transparent processes based on performance and capability — not personal connections. We’re concerned to hear your comments about management and working practices. This isn’t the experience we want for our team, and we continue to invest in developing supportive, effective leadership. We appreciate your perspective and wish you well for the future. - The Cuckoo Team
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