Pros
The colleagues 30% off of phone contracts through Carphone warehouse
Cons
You're put on a part time contract because they only pay you for holiday hours that are on your part time contract, so if you are contracted for 16 hours you only get paid for 16 of those hours Often made to stay behind after work WITHOUT pay because the store isn't looking good enough Such a massive focus on SQ they ignore what the customers needs and wants are, and I'm forced into doing so as well, when I actually care about nothing but the customer. You're never going to gain any management roles UNLESS you are top on SQ and top on selling Home Broadbands, without that, you are not "management material" Long hours with only a 30 minute break, I often work 10 hour 30 minute shifts with only a 30 minute break. Nothing more. Often forced to sell things to the customer that they don't actually need or want (Gold cables, completely useless and offer nothing more than standard cables yet they charge £70-90 for them) Only 10% discount off of products Managers don't seem to care about what is best for you as an employee Being given so many tasks to do in a set time that is impossible to meet. Every sale has to be signed off with a manager, this leads to every colleague believing that the management team have no trust in their ability to sell, often leading to the customer getting angry as managers are not always available to sign off said deals or are bugging them too much. Little to no training on actual products, so you end up knowing nothing about anything you sell in the store unless you research them yourself (In your own time, they don't let you train yourself in the store) Being put on a department that I have never had any interest in being a part of, not to mention me now being made the person who RUNS that department, without ANY pay increase what so ever, even though my work load has doubled from what it normally is.