Poor environment even poorer supporting team - Assistant Manager Currys Employee Review

1.0
7 June 2021
Recommend
CEO approval
Business outlook

Pros

Fun to work with technology 10% off products Management will often run incentives to bribe you to sell more

Cons

Fellow assistant managers and general managers haven’t got a clue what’s going on, very old set in there ways type of manager, “back in my day” type they put huge amounts of pressure on the sales team without supporting them or taking care of there well being. Often pressing colleague to push sales or insurances and care plans to customers which don’t want or need them. KPIs are very challenging and the only way to obtain these targets are through heavily discounting products and bribing the customers. They talk about clear simpler faster but with an outdated eclipse system they run from a old version of windows it is anything but the computers may as well be type writers with the ages of them, they really need to invest some money into the infer structure of the business and actually help the colleagues out. Finally my experience of working for this company is they are the most crooked company going, they are supposed to follow an FCA guideline however they are very much none compliant and don’t actually seem to care what the customer wants, the sales colleagues are massively pressured against the high targets to which management just threaten to put colleagues on performance review instead of questioning why are they so high it shows a lot about the company A. They don’t care about customers B. They don’t care about colleagues C. It’s just about the money

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Currys Response
5y
Hello, Thank you for leaving us a review on Glassdoor. We were very sorry to hear your experience – that doesn’t sound right at all. We encourage you to get in touch so we can investigate this. All our colleagues have the training they need to put our customer first and to ensure we are offering any service or credit option responsibly. Thank you, The Dixons Carphone Team

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5.0
12 Mar 2025
Anonymous contractor
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CEO approval
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Pros

I liked working with the team and store.

Cons

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3.0
12 Mar 2025
Recommend
CEO approval
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Pros

Great people to work with

Cons

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Currys Response
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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