Toxic - Account Manager Curtis Banks Employee Review

The most toxic working environment outside the Burma Railway. Curtis and Banks treat staff with naked contempt. They have absolutely no idea how to run a business. The office is cramped, you will be wedged into a long line of people who will be too stressed to talk to you. Training is non existent. The team leaders have reached their position by sticking their heads in senior management's nether regions and kissing anything they can find. The specialist teams, investments, property etc are filled with school leavers who have no clue about finance and older 'experts' who seem to put more effort into being deliberately unhelpful than it would take to actually help. Communication between teams is non existent. The IT fails constantly and when working is so obsolete that you might as well be using a 70s mainframe. No one will accept responsibility for anything. The product is terrible, the forms for customers are confusing and bafflingly irrelevant. The customers are paying small fortunes and are not happy bunnies. They are also wealthy, entitled and astonishingly arrogant. Most of them have monthly pension payments higher than your annual salary and are still not satisfied. Because of the complete lack of competence in the management team ( I say 'team'.... hah. I say 'management') you will spend your days being abused via phone, e mail and because there's some old school clients, letter and fax. No one will provide any assistance. You're on your own. The man who sat next to me had a nervous breakdown during a client call and spent the rest of the morning sitting in the break room screaming. He was told to take a break if he needed to. We never saw him again. The word was that they paid him to go away. I can't vouch for that, obviously but it rings true. Be aware too that other employers know about all this. If you're listing Curtis Banks on your CV then you may as well smear it with dog poo, the effect is much the same. Have I missed anything? Lots.