Good company to technically grow - Anonymous employee Customer Care Employee Review

2.0
10 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great place to start your career as you will get chance to learn so many new technologies within a very short time - Great work life balance and culture

Cons

- Faulty leadership or no leadership at all - No growth and hierarchy, you will end up with the same position even if you work here for more than 5 years - Benefits are not good and not up to the market, no 401K, stock options, profit share - Unstable and totally depends on a single customer where the customer themselves are struggling

Explore other reviews about Customer Care

5.0
30 Jan 2018
Recommend
CEO approval
Business outlook

Pros

As an executive representative of a customer care based company, you must build a team leader spirit in your team of workers to make sure that work is carried out efficiently.

Cons

Make sure that your team does not involve laziness or short cuts towards work

4.0
11 June 2014
Recommend
CEO approval
Business outlook

Pros

For Entry level candidate also you might have to work in various technologies. Which is a plus for your career growth. Lots of things to learn.

Cons

Only one client which in the long run wouldn't be preferable. They will ask you to work on things that were not told when you were hired. Lots of expectation. Have to work a lot of extra hours to meet the deadline. No extra pay for for the extra hours you work.

See reviews by: Helpful|Rating|Date|All