This is not a good place to work - Analyst Customers Bank Employee Review

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay & benefits aren't bad Some very good people to work with

Cons

Management may be forward focused, but they are moving too fast without concern for or anticipation of consequences. Childish and unrealistic "I want it, I want it right now" mentality. Toxic culture, heavy workload and, long hours, yet management is always complaining. New processes without training, lack of communication between departments and what there is - it's mostly negative. I hear complaints from all areas related to the company and management. Frequent layoffs, reduced work force to cut costs and inflate the bottom line. Board members and earnings are the only concern. Many mistakes from previous bank failures are happening here - many of those employees have been hired and have the same expectations of how a bank should run as they did with their previous bank, which again, failed.

Explore other reviews about Customers Bank

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced and entrepreneurial environment. Lots of opportunity to be creative and build something that you can own. I've been here a few years now and it's been exciting to be part of the growth. Management is generally supportive and are hyper-focuses on a customer experience.

Cons

The pace can be demanding, especially during periods of growth or organizational change. Change management can sometimes be an afterthought and impact team workload when new bankers are brought on. Expectations are high... need to be agile and driven to survive here. Deferred equity on bonus is too high.

1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Good salary and location. That’s about it

Cons

Horrible management. Incredibly evil and selfish. Lots of backstabbers. They work you to death and fire you once they through with you. Take a job here and collect the check. But keep looking for a new place to work. Never give them a 2 week notice. Just leave when you find something better.

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