Salespeople Beware - Sales Cyberhaven Employee Review

2.0
9 July 2023
Recommend
CEO approval
Business outlook

Pros

The product has great market fit. The competitors in the space are years behind and the win rates against them in POCs are incredibly high. This company will put other companies out of business with the direction the product is quickly headed. When I was there, The growth was healthy and every quarter was a record quarter.

Cons

The CEO has no respect or appreciation for the sales function. He doesn’t care about the sales team at all. The comp plans and quotas are a direct reflection of that, designed to keep commission payments as low as possible, as none of the reps ever had major quarters. Top talent often passed on offers because the comp plans weren’t competitive enough, and below what other companies were offering. This deeply seeded, top down resentment for the sales team has created somewhat of an anti sales culture, with the CEO abruptly firing multiple sales leaders, that he appointed, and the finger being pointed at sales when things don’t go as planned. The team was working hard and closing record breaking business, yet struggling to feel remotely appreciated or rewarded.

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Cyberhaven Response
2y
Thank you for your feedback and taking the time to share your thoughts. It’s invaluable in helping us improve our company culture and processes. Regarding your comments about our CEO, I want to affirm that he has been a strong supporter of our sales team from day one. He understands the importance of sales as a key driver of our company’s growth and success, and has always advocated for investing resources into the sales team. Our aim is to equip the team with the tools and support necessary to excel in their roles. Addressing your concerns about the compensation plans and quotas, we strive to be both competitive and fair. We review these biannually, taking into consideration external feedback from tech companies of similar size in terms of funding and ARR. This practice ensures our alignment with industry standards. We also uphold a policy of uncapped commissions as we believe strongly in rewarding hard work and achievement. Regarding changes in leadership, these are difficult decisions and are never made impulsively. While they might seem sudden from an external perspective, they are the culmination of extensive internal discussions, with the focus always on the best interests of the company and our broader team. Your mention of an “anti-sales” sentiment is taken seriously. Each department in our company plays an integral role in our success, and any miscommunication that may have led to this perception will be addressed promptly. We appreciate your kind words about our sales team. Their value to our organization is undeniable and we feel our sales team is the strongest it’s ever been! We’re committed to addressing their concerns and ensuring a positive experience at our company for all of our employees. While we regret that your experience did not match your expectations, our team takes ownership of all feedback. We never settle and constantly strive to improve the work environment in order to make Cyberhaven an amazing place to work!

Explore other reviews about Cyberhaven

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

High-growth cybersecurity company, meaningful equity upside if things go well, still in build mode which enables real influence on how the GTM org is built and scaled. Strong product-market fit narrative in a space with urgency. Cross-functional visibility across Alliances, Sales, Marketing, Finance, Legal, and Product. Encouragement to build AI workflows and adopt across the stack.

Cons

None that I can think of

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Cyberhaven Response
1w
Thank you for taking the time to share your experience. We are thrilled to hear that you have found opportunities to make a real impact and help shape the company as we grow. We appreciate your contributions and are excited to continue building, learning, and innovating together.
1.0
7 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work Competitive compensation (depending on role) Cybersecurity industry exposure

Cons

Everything not named in the "pros" section. Significant cultural issues stem from leadership teams, specifically in the CX function, where leaders have formed a sense of being untouchable (which they genuinely might be). A lack of oversight in this regard has fostered a hostile work environment. Company's growth and potential are currently being stifled by a management style that prioritizes ego over professional conduct and employee retention.

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Cyberhaven Response
1mo
Thank you for taking the time to share your perspective and experience. We appreciate hearing both the positive aspects you highlighted, including the product and industry exposure, as well as the areas where you felt we could do better. As the organization continues to grow, feedback from current and former employees plays an important role in helping leadership better understand differing experiences across teams and functions. We remain committed to investing in our culture and overall employee experience, and also recognize that building a strong culture and positive employee experience requires continuous investment, attention, and accountability and this remains an ongoing priority for the leadership team. We appreciate your candidness in sharing this feedback. If you are open to it, we encourage you to connect directly with HR so we can better understand your experience and continue the conversation.
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