Laying off everyone over working current employees. choosing short term gain over client and employee satisfaction - Anonymous employee Cyxtera Technologies Employee Review

Cyxtera has just laid off so many employees the service has suffered to the point of stupidity. How can they lay off employees and try to hire less knowledgeable staff for half the price and expect the same service to be given to clients. For example data centers that were once staffed round the clock are now staffed by a couple of people that have to be called in and we're told not to let the customers know because our website says 24/7 protection. It's a regular occurrence to wait 5 hours for repairs and clients as well as the employees left are starting to leave. Think about how idiotic management is that they let go the thing that was making the company valuable, their skilled round the clock employees. It’s almost as if they want to increase stock price momentarily by letting the bulk of their staff go. But in something as important as data protection you need on the clock professional workers. Slimey moves like cutting the agreed upon severance and laying off other shifts only to make the few left constantly on call workers has made this company hell to work for.