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      DECIEM

      Engaged employer

      DECIEM reviews

      Pretty okay - Retail Sales Associate DECIEM Employee Review

      3.0
      15 May 2024
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Stable hours Good staff discount Relatively inclusive environment (look at cons) Good staff benefits like parental leave, LinkedIn Learning, days off for Birthdays, Right to Protest, etc Nice co-workers No personal KPIs, so stress free when working in-store Some workers in management do genuinely care about their employees

      Cons

      Despite being explicit about biases in things like DEI training, the managers in head office have ableist expectations of their workers, so really much like any corp it is just a facade. Beyond their stores in the suburbs, it serves a very gentrified rich white clientele so that likely speaks to this type of performative culture. I think the company lost its spark after the Estee Lauder takeover, and with how they treated the company’s own founder’s mental health crisis, it’s really more a better corp because of good staff benefits but still very much a corp type situation.

      avatar
      DECIEM Response
      2y
      Thank you very much for taking the time to provide this feedback. At Deciem, we have a strong focus on belonging and inclusivity, with kindness at the centre of everything we do, so we're saddened to hear of your experiences as this does not align with who we believe we are as a company. If you feel comfortable, please reach out to kmo@deciem.com so we can learn more about your experience and we will ensure this feedback is passed on to the right people and provide more training for our managers to ensure this is not an experience that others will have in the future.

      Explore other reviews about DECIEM

      5.0
      16 Apr 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      A company truly committed to and lives by its values its the first time I had seen that in retail . The company also stays on top of training in a structured and timely manner so you're always up to date and are given the proper information. Good pay as well, amazing discount this job is very interesting if you are passionate about cosmetics.

      Cons

      For me it was not having flexible hours

      avatar
      DECIEM Response
      1mo
      Thank you for taking the time to share your feedback and your experience with us. We deeply appreciate your feedback.
      4.0
      1 Dec 2025
      Keyholder
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall a good company in the retail skincare space. Well organized corporate. Canadian own company. Honestly in these jobs what really makes or breaks it is your coworkers and manager. Good regional manager in the US. Great skincare for a good price and I stand by that even though I no longer work there.

      Cons

      It's retail, never enough money. No real growth if you're located in US

      avatar
      DECIEM Response
      4mo
      Thank you for sharing your feedback as it helps us identify our opportunities and allows us to implement positive changes moving forward. We are always looking for ways to improve and to make DECIEM an amazing home for our entire team as we continue to grow.
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