Pros
Most of the people in my group were good to work with.
Cons
Hard to tell which is worse, management or lack of technology. Neither are worth anything. Ruthless cutters/no incentive from management. Technology for employees is a joke. I was still receiving emails weekly from a time reporting system that was eliminated TWO years ago. Remote management making decisions for the team I worked on- who had no knowledge of the product or it’s base support needs. Decisions ended badly for one client, rather than take responsibility the key people supporting the product are punished. Hiring is dismal due to low pay and reputation. Performance reviews are a joke - everyone knows just to check the box and move on as these are meaningless. Want to talk to HR - create a text for someone in India to respond to, without answering your question and then closing the request. Travel/expense reporting is a joke - each trip takes 4-5 hours to book and later expense. Need to purchase an item to support your business unit - takes 6 months to get a vendor approved to even open a purchase order. Recent pulse survey of employees, restricted answers to what the company wanted to hear although comments were allowed, those will never be published and more than likely are never read by anyone in management. Interesting that “yellow” is a main logo color, presentations look horrible, not cutting edge. This is a poorly managed and badly run company. Clients and employees should run from this company.