Do not work for this MSP - 2nd Line Support Engineer DXC Technology Employee Review

1.0
12 May 2025
Recommend
CEO approval
Business outlook

Pros

A lot of LinkedIn Learning courses available to upskill. Of course, none of them are valued in the industry. The company does not like paying for the courses that are actually valued (CompTIA, ITIL4, CITAM, Microsoft, CCNA, or anything with a monetary cost that you could actually put on your CV).

Cons

-Activity Tracking app you are required to fill in every single day, detailing every action and work done, itemised, detailed, and with the expectation of filling in and justify 8 hours a day. The excuse is because the company wants to "understand" the work done at each site. -Internal applications to internal roles are treated the same as outside applications. My manager said DXC usually calls you as an internal applicant to discuss the application. I applied to at least 3 different internal roles for which I was qualified (because it was the same job title and responsibilities) but got auto-rejected with no explanation and no feedback. -If you work for this company in an always-in-the-office role, you will have to be in the office 45 hours a week. Because of course they use the unpaid lunch hour to extend your workday even more. -This is the typical horror-story MSP company you hear about.

Explore other reviews about DXC Technology

5.0
18 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Slow paced for early career

Cons

less money for a role in Us

2.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Generally strong work-life balance with flexibility in most roles. Competitive benefits package compared to industry peers. Extensive library of online training and learning resources that support continuous upskilling. Opportunities to work with global teams and exposure to large, complex clients.

Cons

Salaries tend to lag the market, and the performance management and salary review processes feel inconsistent and opaque. Limited job security due to frequent reorganizations, shifting operating models, and recurring changes in leadership. A lack of cohesive company culture—many teams still operate in silos or cliques based on legacy organizations from the various mergers and acquisitions. Managers are often disconnected from day-to-day work, and in some cases lack awareness of the responsibilities or even identities of their own team members. Constant transitions distract from long-term strategy and make it difficult to feel stable or invested.

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