Paved with Good Intentions - IT Help Desk DaVita Employee Review

1.0
15 Nov 2017
Recommend
CEO approval
Business outlook

Pros

The company is full of good people with good intentions

Cons

Those people with good intentions are not in positions to fix issues. The company brags about being in the Fortune 200, but it refuses to invest in fixing proprietary applications that it demands nurses, dietitians, and social workers use to document patient health. Many times a person would call tech support only to be told "Yes, this is a known problem. We cannot do anything at this time." Meanwhile developers are across the room shooting Nerf guns at each other instead of fixing the known problem. Even if the job was reasonable and everyone was working to make the clinics better, the company is cult-like. The CEO is called "The Mayor" and the company is called "The Village." Strangest of all, this "village" is somehow worse than M. Knight Shyamalan's "The Village." After every national tragedy the CEO sends out a letter as if he is the President of the United States, but to some employees he's more than that. They look up to him, keep pictures of him on their desks, and dream of meeting him. You cannot criticize his decisions or you are a blasphemer. Don't worry though, the company will send you on a three day trip to a hotel in some random city where they force you to sit through about ten hours of seminars about how wonderful the company is and how smart Ken Thiry is. You can try to just shrug off the cultishness of the place and do your work, but if you don't buy in then you will never moved upward. Hopefully that doesn't stress you out, because the mental health support services will tell you that happiness is a choice, which is laughably dangerous from a mental health perspective. Higher ups will try to tell you that your job is so much easier than theirs even though they arrive after you and leave before you. Some of the directors didn't even know that we worked on weekends.

Explore other reviews about DaVita

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

They are very family oriented

Cons

At times the work can be hard

2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Patient connections is rewarding work, great hands on experience, paid on the job training, training for PCTs is at least consistent.

Cons

12+ hour long hours, emotionally and physically taxing, unqualified management, poor communication, inconsistent scheduling, high turn over, very little amount of opportunity for movement within the company despite preaching that they encourage it. The culture and values are heavily spoken about with little to no enforcement. The position requires significant dedication to learn all the moving parts of the clinic.

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