Avoid The Technical Support position - Solutions Engineer Datadog Employee Review

2.0
17 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Datadog is a good company in terms of product.

Cons

Management at certain organizations doesn't quite know what they're doing; the Datadog culture is dying because of senior leadership changes. In stead of promoting tenured people, they hire new people with significant higher salaries and cap the raise ( which is minimal). Salaries for the support role is lower than industry standards too and yet they are very cut-throat about performances and metrics. There's little internal mobility although they promise it. Once you get here it's stuck. With the technical support roles, they don't take measures to set customer experiences despite promising it for a very long time. I'm afraid Datadog has become the typical corporate trap in every single aspect.

avatar
Datadog Response
2y
Thank you very much for your feedback. We take pride in our product, but we also take just as much pride in providing a great employee and customer experience. We understand that there are always changes as companies continue to grow and scale; however, we want to ensure we are maintaining a great culture that fosters career development for our employees as well. We highly encourage you to speak with your manager and/or People Business Partner so that these concerns can be addressed.

Explore other reviews about Datadog

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and positive work culture with high ceiling for growth

Cons

Growing pains transitioning from a grass root sales motion to an Enterprise motion

4.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Datadog has a strong product, smart coworkers, and a fast paced environment that teaches you a lot quickly. I learned a tremendous amount about observability, technical discovery, outbound prospecting, and how modern engineering organizations operate. The company has also gives reps exposure to large accounts and technical conversations early in their careers.

Cons

The ramp for newer AEs can feel steep, especially in a hgihly competitive outbound environment. Success often depends on timing, territory, pipeline momentum, and consistent coaching. There can also be a significant pressure tied to activity metrics and pipeline generations, which may be difficult for reps still developing confidence and process consistency.

See reviews by: Helpful|Rating|Date|All