Good company, strict policies - Customer Success Manager (CSM) Datadog Employee Review

4.0
6 May 2025
Recommend
CEO approval
Business outlook

Pros

- great company to work for - lots of innovations / new features that make it easy to upsell

Cons

- CSM is really just an account manager role. If you are not interested in selling, do not look into this job. - KPIs change constantly - Office time is strict (3x per week & you need to make up the days if you miss it)

Explore other reviews about Datadog

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment. fun perks

Cons

really tough job. requires alot of luck

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great culture, good benefits and perks, fantastic training and support, realistic and achievable quota, really fun people to work with, clear path to promotion

Cons

CAE seat is very difficult after you're promoted. sales software is buggy and cumbersome to work with at times.

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