Messy Management with Unclear Future - Partner Service Agent Deliveroo Employee Review

1.0
21 June 2020
Recommend
CEO approval
Business outlook

Pros

Managers and colleagues are nice.

Cons

Messy policy decision process Reactive measures taken to competitors No resources available in all-rounded fields

Explore other reviews about Deliveroo

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Amazing teams and nice working space

Cons

A bit overload with work and tasks

2.0
21 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is presented as a young and dynamic environment, at least from an external communication point of view.

Cons

Unfortunately, the internal reality is very different. Career progression mainly favors people who are close to management or who know how to please the right individuals, while meritocracy clearly comes second. Losing valuable employees does not seem to concern upper management at all. Many department heads lack experience and competence, which leads to constant issues, misunderstandings, and organizational problems that directly impact daily work and team morale. The company promotes itself as “young and dynamic,” yet hires employees over 60 whose experience does not appear to be properly assessed or effectively leveraged, creating a strong inconsistency between image and reality. Salaries are not competitive compared to the market. Salary increases and bonuses are very low and demotivating. Benefits are either almost non-existent or purely symbolic.

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