a lot of opportunity for me - Tech Support DesertMicro Employee Review

4.0
30 Jan 2014
Recommend
CEO approval
Business outlook

Pros

I have been working here for over 2 years. I have moved up in salary, and responsibility. The culture is that if you take of of the customer and work independently to get that done, you are recognized and rewarded. it is as much freedom as you want. That is great for someone who wants to work up the ladder. The software is powerful, but the customers lean on us more than I was used to. I had 4 weeks of training. I can guess the name of several of these bad reviews. They came here claiming skills they did not have, and they got exposed quickly that they could not do the job. Glad we lost them. I was not great at SQL, and the COO has taught me a ton. The CFO is sharp. The CEO is very approachable, but have your thoughts together. They just threw the best holiday party I have seen to celebrate their great year. You dont see that anymore.

Cons

The software is massive and the developers are always adding more. It is not possible to learn it all. The employees who have been here for years are the reference library. The knowledgebase is huge. A corporate trainer would be a big help.

Explore other reviews about DesertMicro

5.0
7 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Small teams, and a collaborative tight-knit environment.

Cons

Some employees were overseas with a varying schedule, so temporal coordination was difficult at times.

5.0
20 May 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DesertMicro is the most well-respected software in the industry. They attend 12+ trade shows per year, and continue to grow their client base as well as develop profitable partnerships with other well-respected companies in the industry. I used to work for DM and found it to be the most rewarding job I've had to date. You will WORK YOUR BUTT OFF but feel such a sense of accomplishment through it all. The company's motto is definitely "work hard, play hard," and the CEO is very generous, treating employees to company social events, holiday parties, etc. My only reason for resigning was because I could no longer work full-time and found a part-time position...I now work for a small business that has a plethora of issues that I never had to worry about at DM.

Cons

Unfortunately, as with any company, you cannot prevent disgruntled ex-employees from using online blogs and review sites as an outlet to express their crazed opinions. It's so funny to read the previously written reviews, and you can almost CERTAINLY determine which ex-employees wrote them - dates reviews were written coincide with termination dates, poor grammar and personal attacks on management. Be assured that these crazy opinions by crazy people are not an accurate portrayal of what really goes on at this company. It's a fun, busy environment, and as with any job, it becomes what you make of it.

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