First few months were great ....... - Territory Business Manager Dexcom Employee Review

1.0
2 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Great device that improves the quality of life for patients. There are some great people that work for the company.

Cons

Senior mgmt is clueless when it comes to field sales. They are more concerned about metrics that do not matter. Never seen a company that has so many inside managers trying to justify their existence within the company. This company is a joke to work for and they screwed up what was working just fine before they introduced IMS data that has clearly handicapped the business and our ability to do our jobs.

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Dexcom Response
9y
We appreciate this feedback and have taken it seriously. We are proud of our products and we do have a great team of people who have made us the fastest growing company in our industry segment for many years. We have a constant flow of new products, new FDA applications and new clinical studies to drive even greater sales. We are sorry that you have this impression of our management and metrics, and hopefully this will change as you continue to work with both – we have a very talented sales force, and we have an equally talented group of leaders who care deeply about our sales force. Each field sales team member has an assigned territory and manages sales and relationships with health care providers and clinics in their territory. Our space has become increasingly competitive, and we constantly search for new tools and methods to assist our field sales force in being more effective. Our use of IMS data has helped us focus our sales efforts, while giving appropriate credit for such sales, and over time should enable our sales team to achieve greater sales more efficiently. We will continue to improve our use of data and market research and find additional ways to help our sales team, and we welcome specific feedback on ideas you and all of our sales team may have. However, increasing competition and regulation will drive us to continuously revise our selling process, and successful sales team members embrace and lead our change efforts.

Explore other reviews about Dexcom

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn and work with people who understand how to grow an organization. Excellent technical leadership and delivery - every team you meet with can teach you so much. The company’s product helps so many people - doing great work for a company that does great things in society is rewarding

Cons

Sometimes it can be very busy - growth does come with challenges

4.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Growing company fast paced with great potential impact for patients

Cons

Company seems to have grown faster than the leadership … many of the leaders grew up at Dexcom and the company is bigger

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