Digital Ethos

2.0

11 Apr 2024

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

• The team individually are very talented, and would flourish in scenarios or situations that cater to their strengths. They’re genuinely good at what they do. • There’s scope for Cadastra (newly merged with DE) to take the company to great places, especially with opportunities opening in Brazil (potentially).

Cons

• The process this agency takes on is outdated, with many tasks taking “the long way around” as well as minimal space for this process to be improved. • Staff retention is poor, and for good reason. • Office is boring. This is not a “red flag” per se, but still important to those who care. • Obvious business-based downfalls. The clientele DE takes on could easily be seen as money-grabbing if you were to view their portfolio of current clients. There are often ‘upsells’ of services that simply cannot be delivered, alongside prior agreed services which are not realistic (due to timeline, overworking or other reasons). • Job security is not guaranteed, with other reviews prior being testament to this. In my time at DE, I saw near to 10 staff members leaving. This is a huge number. Something to think about. • There are obvious tactics at play at DE that don’t allow for personal growth, salary-based discussions are ignored and the actual future of DE looks like the CEO merged with Cadastra because funds were not coming in. This is the case. Because of this, the work culture and prioritisation of team members currently at DE is poor.

Digital Ethos Response

Thank you for taking the time to share your feedback. While we appreciate your perspective, we believe it's important to address some points to provide a more accurate picture of our company. Pros: We're pleased to hear your acknowledgment of the talent within our team. Our employees are indeed our greatest asset, and we continuously strive to create an environment where they can thrive. We share your excitement about the potential for growth, especially with the recent merger with Cadastra. We see this as a significant opportunity to expand our reach and capabilities, including in Brazil. Cons: Regarding concerns about outdated processes, we are actively working on streamlining our workflows and embracing modern methodologies to enhance efficiency and effectiveness. We acknowledge the importance of staff retention and have taken steps to address this issue. Every team member received a pay review and rise in 2023, even during economic challenges. Additionally, our performance in 2022, the year of the merger with Cadastra, was one of our strongest ever. We are committed to providing a stimulating work environment, and while we take your feedback about the office ambiance seriously, we're continually exploring ways to enhance our workspace to better support our team's well-being and productivity. Regarding concerns about job security and personal growth, we want to assure you that we value the growth and development of our employees. Our recent initiatives, such as the pay review and rise, demonstrate our commitment to recognising and rewarding talent within our organisation. Advice to Management: We appreciate your insights and understand that there are areas for improvement. Rest assured, we are actively working on addressing these challenges and are committed to fostering a positive work culture where every team member feels valued and supported. Once again, thank you for your feedback, and we remain dedicated to continuous improvement and growth.

Read before joining DE. - Anonymous employee Digital Ethos Employee Review

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