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Digital Federal Credit Union

Engaged employer

Overall Not Bad - Information Center Specialist Digital Federal Credit Union Employee Review

3.0
11 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Decent raises, good benefits, and good work/life balance

Cons

Disorderly management, merger imminent so culture and identity is suffering, not many opportunities for workers outside of New England. Very outdated tech that causes pain points for members that trickles down to workers to take the brunt of the dissatisfaction.

Explore other reviews about Digital Federal Credit Union

5.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Senior leadership offers good communication about the changes. Good benefits. Positive atmosphere. Great outlook long-term.

Cons

I have none to share

3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits were pretty good but who knows now b/c they are merging w/ another credit union. The people who worked there were nice.

Cons

The pay is low and the opportunity to move up is limited. Its a call center Job and those jobs regardless of the company are not the best unless you really enjoy that kind of work. Its an okay place to work but if you can do better in terms of pay and type of job I would look elsewhere.

2
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