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Digital Federal Credit Union

Engaged employer

Overall Good - Specialist Digital Federal Credit Union Employee Review

4.0
15 May 2024
Recommend
CEO approval
Business outlook

Pros

DCU has great benefits and good people to work with. They care about the people around them and their members. They have been making strides with inclusion efforts and are always looking to improve their systems. Looking forward to the tech to be improved upon in the coming year.

Cons

A lot of red tape and micro management. There was a CEO change last year, and although there has been a lot of good, the community overall is struggling with the immense amount of change. There also is a lack of diversity at the top, and there doesn't seem to be much concern about that- but people notice. There also isn't a ton of mobility

Explore other reviews about Digital Federal Credit Union

5.0
17 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Senior leadership offers good communication about the changes. Good benefits. Positive atmosphere. Great outlook long-term.

Cons

I have none to share

1.0
30 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly there are no pros, you are gaslit into thinking there is.

Cons

Where do I begin? Long hours, terrible work-life balance, outdated systems and procedures, complicated processes and procedures and it makes everything a difficult process for their members, high turnarounds, conflicting information from staff, no one seems to be on the same page, delays, super busy all the time, not enough time or staff to get to everyone, Saturdays are chaotic, no accountability, drama and gossip, fake people, and my favorite, one slight inconvenience and immediately get reported and in trouble with HR. Very manipulative and will gaslight you into thinking you are the wrong one for calling out issues, problems and flaws occurring in branch. And by far the number one thing demonstrated by few staff members, not all, disrespect. Disrespect for management from a few employees. All of this is not worth the paycheck, you will go insane. You’re just supposed to shut up and do your job.

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