Good team but not so good higher management - Anonymous employee Digital Moment Employee Review

2.0
7 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great individuals to work with, and good mission

Cons

Management wasn't listening to the struggles of each department and was running the nonprofit like a business instead of a nonprofit.

Explore other reviews about Digital Moment

5.0
21 June 2023
Recommend
CEO approval
Business outlook

Pros

Since I've worked here for a few months, my manager and the team have shown me good judgement and trust, and they have all welcomed me into the group. I've been understanding how the business operates and how I can support it in developing better procedures.

Cons

You may not always be familiar with every team member when working from home, but this is a common occurrence in all businesses.

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Digital Moment Response
2y
Hey there, this is Lisa (Head of People and Culture). Thank you for taking the time to share your feedback! We're so glad you're enjoying your time here
1.0
17 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home Low accountability Non-profit

Cons

Organization doesn't stay true to their mission Awful at managing its budget Poor management and leadership Below average pay Doesn't listen to the needs of staff Gaslighting Truly the most awful experience I've ever had in my working career. It started off innocent enough, but slowly as my tenure unfolded, the cracks began to show themselves. Not less than a few months in, previous negative Glassdoor reviews were actually discussed by management and were completely dismissed as "disgruntled employees who don't know how to properly communicate their issues". This happened several times. But at any moment where the management tried to directly get feedback from staff, everyone was mostly silent for fear of being ostracized by management. It is true that this company forces employees out. It is true that this company is not earnestly aligned with it's mission. It is true, everything negative in every previous review you read here.

3
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Digital Moment Response
2y
Hi! This is Lisa, Head of People and Culture. First and foremost, we regret that you've had a negative experience during your time at Digital Moment. We take our employees' experiences seriously and it is difficult for us to know that you felt this way during your time with us. Open communication and knowing that employees feel comfortable discussing their concerns directly with each other is of high importance for us, so we can work together to find solutions. We put a lot of effort into implementing processes and initiatives to sustain and uphold each of our team members to do the best work they can towards our mission. Transparency and honesty are big parts of our culture. We sincerely acknowledge your experience and your input will help us in our ongoing efforts to enhance our work environment. Wishing you the best.
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