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Disabled Veteran Solutions

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Call Center Life - Customer Service Representative II Disabled Veteran Solutions Employee Review

3.0
12 May 2023
Recommend
CEO approval
Business outlook

Pros

The incentives are nice if you can reach the goals they provide. Management shows empathy towards life issues that may arise. Everyone is helpful with any questions in the group chat. Higher-ups make themselves always available for any concerns.

Cons

Revolving door policies. Micromanagement. It seems like a new rule is made up every day. According to our surveys, any score under 100 is considered negative. Highly stressful position. No actual room for career advancement unless they like you. Unaffordable healthcare coverage.

Explore other reviews about Disabled Veteran Solutions

5.0
9 June 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Engaging work environment Supportive team collaboration Opportunities for skill development Meaningful impact on projects Flexibility in work arrangements

Cons

Every role comes with challenges, but the team was always supportive in overcoming them.

1.0
10 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s a work from home position

Cons

They micro manage you and there’s like 8 different softwares you have to work with. Very tedious work for every call , too little pay

1
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