Toxic Performance Metrics - Personal Banker Discover Employee Review

3.0
17 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Convenient work from home schedule.

Cons

Dog eat Dog attitudes fostered by many managers. Treated like call center with regard to performance review but then expected to fix every issue that might pop up. Sent all upset borrowers with no de-escalation training.

Explore other reviews about Discover

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

The best company I have ever worked for.

Cons

No cons for me besides the merger

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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