Mismanaged & Lack of Organization - Fraud Analyst Discover Employee Review

2.0
9 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Great people. The work environment isn't that strenuous.

Cons

Credit Operations is grossly mismanaged. There are fundamental system issues and procedural flaws that management knows about but has no interest in correcting. They are quick to implement new changes, but the changes are often misguided proclamations from management in Riverwoods who do not understand the jobs we do. They also fail to effectively communicate on a consistent basis.

Explore other reviews about Discover

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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