Discover HQ - Administrative Assistant Discover Employee Review

1.0
23 Jan 2015
Recommend
CEO approval
Business outlook

Pros

The benefits are good but get more expensive with les coverage each year, I found. The campus is quite nice.

Cons

I worked under 8 different managers during my 14 years at the company and over half of them had no clue how to manage employees effectively. The hierarchical nature of the company undermined their stated desire that they value their employees. HR is there simply to protect the company from their employees, not to assist actual employees. Before the economic downturn, employees had some nice perks. When the company started doing better than before the downturn, the management never brought back any of the perks, including the holiday party which morphed from a really nice catered event to a cafeteria lunch. As an administrative assistant, I previously was given a small bonus at the end of the year with all other employees. They took that away also. At one point they had some suit stage a bunch of meetings with the admin staff to find out what would create a better environment for the admins which we all were very excited about and it turned to nothing. They took none of the information we gave them into account. Hugely disappointing and we all felt like we were not an important part of the company at all. It's a weird kind of big brother feeling there to me where employees are encouraged to report on other employees. You see some employees really cheering on the corporate "mission" and they reminded me of Stepford employees, robot-like in their support of company "values" which have nothing to do with being human beings.

Explore other reviews about Discover

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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