Mistreated - Sr Collections Specialist Discover Employee Review

2.0
23 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Great training nice co workers low call volume

Cons

Due to low call volume they expect you to move your mouse every 30 second

Explore other reviews about Discover

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
7 July 2026
Recommend
CEO approval
Business outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

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