Discover Financial Services - Senior Account Specialist Discover Employee Review

5.0
24 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Good management Super flexible work scheduling Great benefits Excellent potential opportunities to prospect growth Genuinely care about their employees Plenty of other opportunities to earn additional money Weekend hours and night shifts pay premium Holiday pay is double time and a half Starting PTO after training is 20 work days

Cons

A lot to learn at once, this includes running multiple systems at once, properly following polices, etc. (can be overwhelming) Starting pay was lower than expected. When they moved me to a new department after I finished my initial training they took a few weeks to update my pay and let me know why I was receiving the pay I got. They’re not very open with discussing pay. It’s like pulling teeth to get details.

Explore other reviews about Discover

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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