Customer service - Anonymous employee Discover Employee Review

2.0
9 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefit package- aside from the friends I made, the benefits are the only reason I stayed.

Cons

They're all about stats, and numbers. They Dont care about the employees although they "claim" to. It's a very high stress high anxiety environment that makes you sick. Management is high strung and it push push push, changing stats all the time. My health is more important.

Explore other reviews about Discover

5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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