Pros
Remote working offers strong flexibility and the ability to work from anywhere. The company has a clear customer-first approach, with a focus on educating customers rather than pushing sales. There is no cold calling, and the absence of rigid sales targets allows for more meaningful, consultative conversations with customers.
Cons
The role can be quite demanding, with a high workload and strict quality expectations that can feel intense on a daily basis. Processes are still evolving, which can sometimes lead to lack of clarity or frequent changes. The work can also become repetitive over time depending on the nature of the role. Compensation may not always feel commensurate with the level of effort and contribution, and there can be a perception of favoritism in certain situations. At times, the tone set by leadership in internal communication channels particularly the use of humor and memes in official groups may not resonate with everyone and can feel discouraging rather than constructive.