3 years in and still loving it - Anonymous employee Docusign Employee Review

5.0
23 June 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is amazing and the global opportunity is massive. NPS scores of DocuSign rival Amazon and Apple..almost unheard of for a company who's main focus is Enterprise. The people are smart, results driven but respectful. Everyone is rowing in the same direction and the culture is one of collaboration vs sharp elbows. We are growing aggressively (lots of opportunity to advance) and great to be the market leader. We have upgraded the talent across the board from the earlier days and have some amazing leaders who can take us to a $1B plus company. The CEO and the leaders genuinely care about the employees. Work/life balance. My experience here is that I have the flexibility I want as long as I deliver. I think this is true across the company. It is not a culture of "butt in seat" 14 hours a day. You can feel comfortable leaving early if you need to catch your child's play or sporting event and it's encouraged.

Cons

Hyper growth is not easy. We have offices in SF, SEA, Dublin, London, Tokyo, Sydney, Paris, Tel Aviv and Sao Paulo. Systems, process and training are all playing catch up to the growth of the company. We have invested in the right tools and systems but need to implement globally to make it easier to do the actual work.

avatar
Docusign Response
9y
Love the detail. Many thanks. We are working on outfitting people consistently globally. Point well taken. Agree that depth matters. Thanks for your candor.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Docusign Response
2w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

See reviews by: Helpful|Rating|Date|All